Biljana Mirković, Svetlana Čizmić


Cilj ovog istraživanja je bio da se ispita prediktivni doprinos dimenzija ličnosti modela Velikih pet odgovornom organizacionom ponašanju zaposlenih, kao i da se testira moderatorska uloga nacionalne kulture u relacijama dimenzija ličnosti i odgovornog organizacionog ponašanja zaposlenih koristeći okvir nacionalne kulture Republike Srpske i Austrije. Na uzorku od 651 zaposlenog, od čega 332 zaposlena iz Republike Srpske i 319 zaposlenih iz Austrije, primjenjeni su Inventar Velikih pet i Upitnik odgovornog organizacionog ponašanja. Rezultati hijerarhijske regresione analize ukazuju na značajne pozitivne efekte prijatnosti, savjesnosti i otvorenosti na odgovorno organizaciono ponašanje zaposlenih, pri čemu savjesnost ostvaruje najveći jednistveni doprinos. Takođe, dobijeni rezultati pokazuju da nacionalna kultura predstavlja značajan moderator relacije savjesnosti i odgovornog organizacionog ponašanja, te ukazuje da je pozitivni efekat savjesnosti na odgovorno organizaciono ponašanje snažniji kod zaposlenih iz Austrije nego kod zaposlenih iz Republike Srpske. Konačno, dobijeni rezultati pokazuju i da nacionalna kultura ima značajan direktan efekat na odgovorno organizaciono ponašanje zaposlenih, te da su zaposleni iz Republike Srpske skloniji odgovornom organizacionom ponašanju od zaposlenih iz Austrije. Dobijeni rezultati imaju značajne praktične implikacije za selekcijske postupke u cilju unapređenja odgovornog organizacionog ponašanja.

Ključne reči

odgovorno organizaciono ponašanje, Velikih pet, nacionalna kultura

Ceo tekst:



Akinbode, G. A. (2011). Demographic and dispositional characteristics as predictors of organisational citizenship behaviour: An appraisal of OCB in a non-English culture workgroups. Ife Psychologia, 19(1), 1–21.

Barrick M. R., & Mount M. K. (1991). The Big Five personality dimensions and job performance: A meta-analysis. Personnel Psychology, 44(1), 1–26. doi:10.1111/j.1744-6570.1991.tb00688.x

Borman, W. C. (2004). The concept of organizational citizenship. Current Directions in Psychological Science, 13(6), 238–241. doi:10.1111/j.0963-7214.2004.00316.x

Coleman, V. I., & Borman, W. C. (2000). Investigating the underlying structure of the citizenship performance domain. Human Resource Management Review, 10(1), 25–44.

Elanain, H. A. (2007). Relationship between personality and organizational citizenship behavior: Does personality influence employee citizenship?. International Review of Business Research Papers, 3(4), 31–43.

Epstein, S. (1980). The stability of behavior: II. Implications for psychological research. American Psychologist, 35, 790–806. doi:10.1037/0003-066X.35.9.790

Hofstede, G. (1991). Cultures and Organizations: Software of the mind. London: McGraw-Hill.

Hofstede, G. (2001). Culture’s Consequences. Thousand Ouks: Sage Publications.

John, O. P., Donahue, E. M., & Kentle, R. L. (1991). The "Big Five" Inventory – Versions 4a and 54. Berkeley: University of California, Berkeley, Institute of Personality and Social Research. Retrieved February 10, 2012 from

Judge, T. A. Thoresen, C. J., Bono, J. E., & Patton, G. K. (2001). The job satisfaction job performance relationship: A qualitative and quantitative review. Psychological Bulletin, 127, 376–407. doi:10.1037/0033-2909.127.3.376

Konovsky, M. A., & Organ, D. W (1996). Dispositional and contextual determinants of organizational citizenship behavior. Journal of Organizational Behavior, 17, 253–266. doi:10.1002/(SICI)1099–1379(199605)17:3<253::AID-JOB747>3.0.CO;2-Q

Kumar, K., Bakhshi, A., & Rani, E. (2009). Linking the ‘Big Five’ personality domains to organizational citizenship behavior. International Jurnal of Psychological Studies, 1(2), 73–81.

LePine, J. A., & Van Dyne, L. (2001). Voice and cooperative behavior as contrasting forms of contextual performance: Evidence of differential relationships with Big Five personality characteristics and cognitive ability. Journal of Applied Psychology, 86(2), 326–336. doi:10.1037/0021-9010.86.2.326

Li, S. (2013). The culture heritage on OCB – a life case study between China and Sweden. Master Thesis, Stockholm School of Economics, Stockholm. Retrieved September 20, 2014 from

Lorenzo-Seva, U., & ten Berge, J. M. F. (2006). Tucker's congruence coefficient as a meaningful index of factor similarity. Methodology, 2, 57–64. doi:10.1027/1614-1881.2.2.57

McCrae, R. R., & Costa, P. T. (1990). Personality' in adulthood. New York: Guilford.

McCrae, R. R., & Costa, P. T. (1999). A five-factor theory of personality. In L. A. Pervin & O. P. John (Eds.), Handbook of personality (pp. 139–153). New York: Guilford.

Meyer, J. P., Stanley, D. J., Herscovitch, L., & Topolnytsky, L. (2002). Affective, continuance, and normative commitment to the organization: A meta-analysis of antecedents, correlates, and consequences. Journal of Vocational Behavior, 61(1), 20–52. doi:10.1006/jvbe.2001.1842

Midili, A., & Penner, L. A. (1995). Dispositional and environmental influences on organizational citizenship behavior. New York: American Psychological Association.

Mischel, W. (1977). The interaction of person and situation. In D. Magnusson & N. S. Endler (Eds.), Personality at the crossroads: Current issues in interactional psychology (pp. 166–207). Hillsdale, N J: Erlbaum.

Moorman, R. H., & Blakely, G. L. (1995). Individualism-collectivism as an individual difference predictor of organizational citizenship behavior. Journal of Organizational Behavior, 16(2), 127–142. doi:10.1002/job.4030160204

Mount M. K., Barrick, M. R., & Stewart, G. L. (1998). Five-factor model of personality and performance in jobs involving interpersonal interactions. Human Performance, 11(2–3), 145–165. doi:10.1080/089 59285.1998.9668029

Neuman, G. A., Wagner, S. H., & Christiansen, N. D. (1999). The relationship between work-team personality composition and the job performance of teams. Group & Organization Management, 24(1), 28–45. doi:10.1177/1059601199241003

Organ, D. W. (1988). Organizational citizenship behaviour: The good soldier syndrome. Lexington: Lexington Books.

Organ, D. W., & Lingl, A. (1995). Personality, satisfaction, and organizational citizenship behavior. Journal of Social Psychology, 135, 339–350.

Organ, D. W., & Ryan, K. (1995). A meta-analytic review of attitudinal and dispositional predictors of organizational citizenship behavior. Personnel Psychology, 48, 775–802. doi:10.1111/j.1744-6570.1995.tb01781.x

Organ, D. W., Podsakoff, P. M., & MacKenzie, S. B. (2006). Organizational citizenship behavior. Its nature, antecedents, and consequences. Thousand Oaks: Sage Publications, Inc.

Paine, J. B., & Organ, D. W. (2000). The cultural matrix of organizational citizenship behavior: Some preliminary conceptual and empirical observations. Human Resource Management Review, 10(1), 45–59. doi:10.1016/S1053-4822(99)00038-8

Parkes, L. P., Bochner, S., & Schneider, S. K. (2001). Person-organisation fit across cultures: An empirical investigation of individualism and collectivism. Applied Psychology: An International Review, 50(1), 81–108. doi:10.1111/1464-0597.00049

Podsakoff, P. M., MacKenzie, S. B., & Bommer, W. H. (1996). A meta-analysis of the relationships between Kerr and Jermier’s substitutes for leadership and employee job attitudes, role perceptions, and performance. Journal of Applied Psychology, 81(4), 380–399.

Podsakoff, P. M., MacKenzie, S. B., Paine, J. B., & Bachrach, D. G. (2000). Organizational citizenship behaviors: A critical review of the theoretical and empirical literature and suggestions for future research. Journal of Management, 26, 513–563. doi:10.1177/01420630002600307

Robinson, C., & Schumacher., R. E. (2009). Interaction effects: centering, Variance Inflation Factor, and interpretation issues. Multiple Linear Regression Viewpoints, 35(1), 6–11. doi:10.1177/0162243913504305

Singh, A. K., & Singh, A. P. (2009). Does personality predict organisational citizenship behaviour among managerial personnel. Journal of the Indian Academy of Applied Psychology, 35(2), 291–298.

Tang, T. L. P., & Ibrahim, A. H. S. (1998). Antecedents of organizational citizenship behavior revisited: Public personnel in the United States and in the Middle East. Public Personnel Management, 27(4), 529–550.

Tenjović, L. (2000). Statistika u psihologiji: Priručnik. Beograd: Centar za primjenjenu psihologiju.

Usman, R. (2004). The relationship of the big five personality dimensions to personal and organizational outcomes. Answering the questions Who? and When? (Doctoral dissertation). Concordia University, Montreal, Quebec, Canada.

Van Scotter, J. R., & Motowidlo, S. J. (1996). Interpersonal facilitation and job dedication as separate facets of contextual performance. Journal of Applied Psychology, 81(5), 525–531. doi:10.1037/0021-9010.81.5.525

Witt, L. A., Burke, L. A., Barrick, M. R., & Mount, M. K. (2002). The interactive effects of conscientiousness and agreeableness on job performance. Journal of Applied Psychology, 87(1), 164–169. doi:10.1037//0021-9010.87.1.164

Xian Xu, X. (2004). OCB through cultural lenses: Exploring the relations among personality, OCB and cultural values (Master thesis). College of Arts and Sciences, University of South Florida, Tampa.


Povratni linkovi

  • Trenutno nema povratnih linkova